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Returns & Exchanges

Returns
Items can be returned within 15 days upon receiving the product. All items must be returned in original condition, including packaging. Customers will be held liable for return shipping. Refunds will be processed once original purchase has been received. To initiate a return please contact us.

Used or otherwise damaged items and stickers are not eligible for returns.

Exchanges
Items can be exchanged within 15 days upon receiving the product. All items must be in original condition, including packaging. Price differences will need to be paid in advance. Exchanges will not ship until original purchase has been received. Customers will be held liable for return shipping. Price differences resulting in a refund will be processed once original purchase has been received. To initiate an exchange please contact us.

Used or otherwise damaged items and stickers are not eligible for exchange.

Damaged during Shipment
If an item has been damaged during shipment please contact us within 48 hours of delivery. Damaged items will be returned or exchanged upon customer request. Customer must pay for return shipping but will be refunded once damaged item is received. Returns and exchanges of damaged items will be processed once original purchase has been received.

Returns/Exchanges at Conventions
Individual items above $15.00 are eligible for same day return or exchanges. All other sales are final at conventions or in person transactions.


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